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Hiver for Gmail
87
Hiver for Outlook
25

Roadmap

Planned

Send later / Schedule send
Hiver for Outlook
link to this hiver suggestion page
Hiver for Gmail
AI powered - email template suggestion
Hiver for Outlook
AI Email Assistant – Automated Email Generation Based on Keywords & Templates
Hiver for Gmail
No-Reply Emails should not change status to Open
Hiver for Gmail
Copy automations to another SM
Hiver for Gmail
Placeholders in Subject Lines
Hiver for Gmail
Drag and drop attachments in Notes
Hiver for Gmail
Custom statuses/workflow
Hiver for Gmail

In Progress

Sent folder sync with HOT and Outlook
Hiver for Outlook
Live Chat
Hiver for Outlook
Self Checkout
Hiver for Outlook
HOT New & Refreshed UI
Hiver for Gmail
Custom Objects in Hiver
Hiver for Gmail
Filter and search in Customer Portal
Hiver for Gmail
AI Copilot
Hiver for Gmail
Snooze across Shared Mailboxes
Hiver for Gmail

Released

Alias support for OSM type mailbox
Hiver for Outlook
Import outlook folders and recent emails into Hiver
Hiver for Outlook
Layout Settings
Hiver for Outlook
New & refreshed UI
Hiver for Outlook
Automated time based follow-up
Hiver for Outlook
Automations: tag added trigger & tag filter
Hiver for Outlook
SLA updates based on tags
Hiver for Outlook
Book a call with Support Team
Hiver for Outlook
Automations: 'reply-to' condition
Hiver for Outlook
"Assigned to me" view
Hiver for Outlook
Availability management by admins
Hiver for Outlook
Business hours support in SLAs
Hiver for Outlook
Knowledge Base for Outlook
Hiver for Outlook
Filter for unassigned and untagged conversations
Hiver for Outlook
Navigate to the next conversation
Hiver for Outlook
Reading pane
Hiver for Outlook
Alias support for User type mailbox
Hiver for Outlook
Mobile push notifications
Hiver for Outlook
Delete PI Conversations
Hiver for Outlook
AI Sentiment Analysis
Hiver for Gmail
AI Tagging
Hiver for Gmail
Automations: 'reply-to' condition
Hiver for Outlook
Manage agent availabilities
Hiver for Outlook
New ‘Assigned to Me’ view
Hiver for Outlook
Enhanced Connector Automations
Hiver for Gmail
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