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productmarketing
Every team has unique needs, hence we're building Custom Statuses in addition to Hiver's default statuses (Open, Pending, Closed) allowing you to define stages that fit your specific workflow.
  • Define custom stages:
    Create statuses like "Approved," "Rejected," "In Progress," or "On Hold."
  • Enhance transparency:
    Clearly communicate email statuses to your team and customers.
  • Streamline workflows:
    Automate transitions between custom statuses, reducing manual intervention and increasing efficiency.
Custom Statuses help you create a workflow that mirrors your team's needs, making email management more efficient and effective.