Turn customer-reported requests like feature requests, bugs, and feedback into Linear issues for your engineering and product teams. You can use Hiver Automations to create Linear issues automatically, monitor progress from the conversation, and update the customer without switching to Linear for context.

Learn more: Hiver in Gmail | Hiver Omni

Discuss conversations with your internal teams on Slack without leaving Hiver. You can start a discussion in an existing channel or create a new one, then view and reply to new messages or mentions directly from the Hiver conversation.

Create Tags, Custom Fields, and Automations once at the account level and apply them to all relevant Shared Inboxes in one go. This helps you standardize workflows across multiple Shared Inboxes and manage them at scale.

You can now securely share conversation links with people from specific domains, so they can view conversations and add notes without being added as Shared Inbox members. You can also use these links in Automations to loop the right people in automatically.

You can now use the Hiver Omni APIs to programmatically manage Shared Inboxes, conversations, tags, and users to build custom integrations and automate workflows.

View API documentation.

Build automated workflows to add Shared Notes, mention teammates, and reply to existing notes using the Notes API.

View API documentation.

You can now pre-fill fields that rarely change, fill in relevant custom fields in the connected app without leaving Hiver, and automatically create Monday.com items and Trello cards through Hiver Automations.

Learn more: Hiver in Gmail | Hiver Omni

Each team member can now connect their own ClickUp and Asana account, so tasks and updates are logged under the right member for clearer ownership and faster follow-ups.

Learn more: Hiver in Gmail | Hiver Omni

Update the status of a linked ClickUp, Jira, and Asana task directly from Hiver by marking it as in progress, resolved, or closed.

Learn more: Hiver in Gmail | Hiver Omni

You can now route emails from a Personal Inbox to a Shared Inbox based on keywords in the subject line. The new subject condition works on both inbound and outbound triggers and supports Custom Objects.