Automate time-based follow-ups

Are you tired of chasing non-responsive customers for updates and follow-ups? Automate follow-ups if there’s no customer response after a status update.

Use the new ‘
Status is updated
’ trigger
Set a time delay with No external reply received since X hours
Send a custom follow-up message—gentle nudge or firm reminder, you choose

Great for keeping conversations active and making sure nothing slips through the cracks.