Search

Boards

Under Review

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Planned

Omnichannel search experience

Agent personalised experience

AI QA (quality assurance)

AI Admin ROI Insights

link to this hiver suggestion page

AI powered - email template suggestion

AI Email Assistant – Automated Email Generation Based on Keywords & Templates

No-Reply Emails should not change status to Open

Copy automations to another SM

Placeholders in Subject Lines

Drag and drop attachments in Notes

Custom statuses/workflow

In Progress

AI Agents in Chat

Slack as a channel

Custom Objects in Hiver

Automation to add emails from Personal Inbox to Shared Mailboxes

API block in automations

Collison Alerts

Custom field support in App actions

Custom fields powered by Apps

SSO in Hiver Omni

Favoriting & re-ordering views

HOT New & Refreshed UI

Custom Objects in Hiver

Snooze across Shared Mailboxes

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