Our previous release update spoke extensively about the beta launch of the all new Hiver analytics. Since then, we’ve incorporated a lot of valuable feedback relating to user experience tweaks and performance fixes.
Most importantly, we shipped a major functional change that corrected the way emails were being identified as being sent from the mailbox or being received into the mailbox. This was especially noticed in cases when both the sender and recipient list included members of the shared mailbox. To ensure the accuracy of data, we have reprocessed all information contained within analytics. So if you’ve used the beta extensively, please revisit the reports to ensure you are looking at the latest corrected data. We’re truly sorry for the inconvenience, and rest assured, all flows have been corrected, performances have been optimized, and Hiver analytics is now out of beta!