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Hiver for Outlook
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Hiver for Outlook
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Hiver for Outlook
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Admin (0)
AI (1)
Analytics / Exports (0)
API & webhook (0)
Apps (0)
Assignment (0)
Automations, Bulk, Macro (0)
Chat (0)
Collaboration (0)
BUCKLE (0)
Custom Fields (0)
Customer module (0)
Customer Portal (0)
Email essentials (0)
Helpdesk essentials (1)
Knowledge Base (0)
Mobile (0)
NFR & Tech (0)
Notes (0)
Notifications (0)
Onboarding, Pricing, Plan (0)
Others (0)
Out of office (0)
Out of office & Shift (0)
Share & Permalink (0)
Shortcuts & quick actions (0)
SLA (0)
Socials (0)
Tags (0)
Templates (0)
User Management (0)
UX (0)
Views (0)
Voice (0)
WhatsApp (0)
AI powered - email template suggestion
Speed up query response time with intelligently recommended email template suggestions.
4
·
planned
3
Ability to 'undo' a sent email
While sending email replies, you will have an option to ‘undo send’ if you would like to fix any typos or errors.
1
·
planned
2
Ability to pin notes
Pin the most important context on a conversation at the top of your notes section. This could be a summary of the customer issues or an order ID which needs to be referred by all members working on the conversation.
1
·
planned
1
Favourite & reorder views
Bring your important views on top by favouriting and reordering them so that you can save time accessing them
1
·
planned
1
Reading pane
Seamlessly view and manage conversations side by side for quick and efficient communication
1
·
planned
1
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