It would be great to have a Slack integration that allows teams to track important user conversations happening in Slack, especially those in private or public channels, directly in Hiver. Something like a message shortcut that lets you create or link a Hiver conversation from a Slack message (similar to how the Jira Slack plugin works) would make it much easier to keep all user context and history in one place.

This would be useful for teams that support users across both email and Slack, and want to maintain a complete view of conversations for follow-up, analytics, or internal coordination without losing track of discussions that happen outside the inbox.