Add GoHighLevel (GHL) as a supported app in Quick App Access
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Felix Loiselle
Quick App Access currently supports NetSuite, Salesforce, Shopify, ClickUp and Asana. GoHighLevel (also known as HighLevel or GHL) is a widely used CRM and marketing automation platform, especially among agencies and service businesses.
Many Hiver customers who run their sales and marketing on GHL have no way to surface CRM context inside conversations today. Adding GHL to Quick App Access would let agents see the contact's pipeline stage, products, and deal history directly in the Hiver sidebar — without opening a second tab.
At minimum, a generic "Custom CRM" context panel that accepts a REST API URL + auth token and maps response fields to the sidebar would solve this for any CRM not yet natively supported.
Use case: a support agent opens an email from a client. The Hiver sidebar instantly shows their current pipeline stage (e.g. "Onboarding"), purchased products, and phone number — all pulled live from GHL. The agent replies with full context in one interface.