Through this feature, teams will be able to create multiple knowledge bases, each tailored to specific needs and audiences. This enhancement addresses the requirement for private, public, or customer-specific knowledge bases, ensuring that your team can manage and share information effectively.
Key highlights:
Customized visibility: Control visibility for each knowledge base, allowing you to keep some private, public, or restricted access to specific customers or use cases.
Streamlined management: Manage multiple knowledge bases from a single interface, simplifying the process of creating, editing, and updating content.