Hiver Ideas

Hiver Chat Business Hours
Feature request
RELEASED LAST QUARTER October 08, 2023

Today, teams can provide live chat support with Hiver Chat during available hours and mark agents as unavailable manually at the end of the business day.

With the new Chat Business Hours enhancement, define your operating hours once, and Hiver will automatically make your chat widget offline during non-business hours every day. This means that you and your team don’t have to manually update availability at the start and end of your day.

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Changelog Roadmap