Hiver Ideas

Multiple knowledge bases
Feature request
Under Review June 06, 2024

Through this feature, teams will be able to create multiple knowledge bases, each tailored to specific needs and audiences. This enhancement addresses the requirement for private, public, or customer-specific knowledge bases, ensuring that your team can manage and share information effectively.

Key highlights:

  • Customized visibility: Control visibility for each knowledge base, allowing you to keep some private, public, or restricted access to specific customers or use cases.

  • Streamlined management: Manage multiple knowledge bases from a single interface, simplifying the process of creating, editing, and updating content.

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