Hiver Ideas

Chatbots by Hiver
Feature request
RELEASED January 31, 2024

In today's fast-paced digital world, providing prompt and efficient customer support is crucial. Hiver Chatbots are being designed to revolutionize the customer support process, enabling businesses to automate responses and offer continuous, high-quality support. Key features include:

  • Automated Responses and Resolutions: Instant handling of routine inquiries.
  • 24/7 Support: Ensures consistent support availability.
  • Chatbot to Agent Handoff: Strategically transfers complex queries to live agents.
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