Hiver Ideas

Automation enhancement: Time based conditions
Feature request
RELEASED June 06, 2024

Customize your automations to respond to specific time intervals, dates, and days of the week, ensuring that your team stays on top of critical conversations and customer interactions.

  • Minute-level triggers: Set automations to trigger at specific intervals, ensuring that important conversations or customers don't have to wait for a full hour before receiving a response.

  • Date-based triggers: Use the 'Date Duration' condition to set automations for specific dates, choosing 'On', 'Before', or 'After' to match your business needs.

  • Day of the week triggers: Set automations for specific days with the 'Day of the Week' condition, perfect for user shifts, weekly reviews, or daily follow-ups.

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