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Hiver strengthens team collaboration and business communication across email, live chat, knowledge base, and voice communication within Gmail.

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March 22, 2022

Introducing Harvey- Hiver's AI Bot

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Say hello to Harvey- Hiver’s new AI Bot! Harvey is designed to perform intelligent actions on specific types of customer emails. Using sentiment analysis, Harvey can automatically detect and close conversations that get reopened due to non-actionable “Thank You” responses from customers.

Harvey will soon be able to perform more intelligent actions.

You can learn More about Harvey’s Thank You Detection capability here.

Changelog Roadmap